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Melissa Ross/Getty Images Amazon’s highly visible search for a second headquarters has offered one tremendous public benefit: it has raised public awareness of what bad economic development is. Even Saturday Night Live satirized the lengths to which local officials will go to woo a major company, which include offering...
Wunderfool/Getty Images In January of 2018, Annette Zimmermann, vice president of research at Gartner, proclaimed: “By 2022, your personal device will know more about your emotional state than your own family.” Just two months later, a landmark study from the University of Ohio claimed that their algorithm was now...
Jorg Greuel/Getty Images We’ve all experienced some version of this problem: Ask “how many customers do we have?” and the marketing team provides one answer, sales a second, and accounting a third. Each department trusts its own system, but when the task at hand requires that data be shared...
Shana Novak/Getty Images In a world in which men dominate leadership roles, should we focus on changing the systems and structures that favor men at women’s expense? Or should we emphasize the tactics individual women can use to get ahead? Our research explored this question. The first message, that it’s...
jessica solomatenko/Getty Images It turns out that the word “innovation” is not a Harry Potter-esque magical incantation that, once spoken, renders companies more inventive, creative, and entrepreneurial. The word can be uttered by a CEO speaking to employees or Wall Street analysts. It can be emblazoned on the door...
JW LTD/Getty Images Companies are using AI in all kinds of innovative ways to advance their businesses. If you’ve ever searched Netflix to watch a movie, AI (a recommendation algorithm) was no doubt used in your decision about what to watch.  If you’ve shopped on Amazon, your decision about...
Yuji Sakai/Getty Images “We lose $800 billion a year on trade, every year,” President Trump said in March when he announced his new tariff plan, referring to the size of the U.S. trade deficit in goods. Trump has lamented the U.S. trade deficit repeatedly, tweeting that as a result...
Carlos Osorio/Getty Images Young management consultants may be novices, but they’re sold as experts. Conversely, even experienced consultants, who legitimately present themselves as experts, still feel like novices when they embark on a new project. The challenge with effective consulting is that it depends on in-depth situational knowledge that consultants...
timsa/Getty Images A male friend of ours recently had a realization. He was walking through the bar at a private golf club, looking for a colleague he was meeting for dinner. The dark-paneled bar was filled with men and they all seemed to know each other. Will wasn’t a...
Patricia Toth McCormick/Getty Images Want to catch tax cheats? The government of Rwanda does — and it’s finding them by studying anomalies in revenue-collection data. Want to understand how American culture is changing? So does a budding sociologist in Indiana. He’s using data science to find patterns in the massive...

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